These terms apply to water minerals sold by Minerals by Mr. RO and to 19-litre water delivery by Mr. RO Water, both part of Mr. RO, Lahore.
1. Water minerals
- Products: food-grade calcium chloride dihydrate, magnesium sulphate heptahydrate and sodium bicarbonate, as described on each product page and its certificate or specification sheet.
- Packs and prices: Rs 800 per kg for each mineral, sold as 1 kg pouches (Rs 800) and boxes of 2 kg (Rs 1,550) and 5 kg (Rs 3,800). Boxes can hold one mineral or a mix. Prices may change; the price confirmed when we call you about your order is the price you pay.
- Online orders: an order placed on this website is a request. We call you to confirm it, together with the delivery charges and delivery time, before dispatch.
- First-order discount: customers who sign up with their name and WhatsApp number through our website offer get 5% off their first mineral order, on top of box prices. One discount per customer; it does not apply to water delivery. We confirm eligibility when we call about the order.
- Minimum order: there is no minimum order. Retail and plant orders are both welcome.
- Delivery: same-day delivery in Lahore for orders confirmed during business hours. Orders to other cities in Pakistan usually arrive in 2 to 3 days. Prices shown on the website do not include standard delivery charges, which we confirm before dispatch.
- Payment: cash on delivery is available in Lahore. Orders to other cities are paid in advance by bank transfer; we share our bank details when we confirm your order.
- Use: dosing depends on each plant's water. Our advice is general guidance; the plant operator is responsible for testing finished water and meeting the drinking water standards that apply to them.
2. 19-litre water delivery
- 19-litre bottles remain the property of Mr. RO. Please take reasonable care of empty bottles.
- A refundable security deposit applies to new bottles and is returned when you stop the service and return the bottles.
- Deliveries in Lahore are made on your agreed route day. Please send changes on WhatsApp at least 4 hours before your delivery.
3. Contact
Mr. RO, 74B, Block B, Pak Arab Housing Scheme, Ferozepur Road, Lahore 54840 · Phone / WhatsApp: +92 370 5905665 (water minerals), +92 307 4693093 (19-litre water delivery) · Email: info@mrrowater.com